Is Pettable Legit? Latest Review (With Proof and Pictures)

Looking for an ESA letter but worried you’ll fall for a scam? Want to know, is Pettable legit?

After using it ourselves, here’s what we found:

Pettable is 100% legit. It connects you with real licensed mental health professionals in your state. Many people have used it and got fast ESA letters. Pettable also gives a money back guarantee if your letter is not accepted. Most users say the process is quick and easy. Some mentioned extra charges, but overall it is a reliable and helpful service.

Keep reading, as we’ll walk you through what happened when we tried Pettable ourselves. No boring reviews. Stick with us.

Key Takeaways

• Pettable is legit and BBB-accredited with an A+ rating.
• You work with real, licensed mental health professionals.
• ESA letters often arrive within 24 hours after your consultation.
• The support team is available daily and super helpful.
• There are some surprise fees if you’re not careful.
• Refunds are possible but don’t cover every service.
• State rules vary, so ask questions before booking.
• Pettable is active on social media and uses secure payments.

Is Pettable Legit? (Expert Review)

Pettable is absolutely legit. They are a trusted company that helps people get ESA letters and other mental health support. They are accredited by the Better Business Bureau and have an A plus rating. All evaluations are done by real, licensed therapists.

Plus, thousands of users have shared positive reviews about their experience. If you are wondering whether Pettable is a real and safe service, we can say with full confidence that it is.

We actually used Pettable ourselves. We wanted to see if it’s as real as they claim. And it honestly impressed us.

Here’s why we know Pettable is not only legit but also worth it.

Accredited and A Plus BBB Rating

One of the biggest signs that Pettable is legit is their Better Business Bureau accreditation. They are not just listed. They are accredited and have an A plus rating. That means they follow trust standards like clear policies, fair practices, and fast response to issues. You don’t get that rating unless you prove you’re doing things right.

When we were researching, this was the first thing we looked at. We knew that if the BBB gave them a top score, it meant they had already passed several checks. That gave us a sense of relief before we even signed up.

Once we started the process, we saw that everything was handled very professionally. Emails were clear. Their refund policy was easy to find. They gave us exact steps. There was no weird fine print or confusion.

Another thing we noticed is that they use their real business name. Pettable doesn’t try to hide who they are. Everything matched from their website to the BBB listing. And that honesty is rare with online ESA services.

Licensed Mental Health Professionals

Pettable is legit because you speak with a licensed mental health professional during the process. They are not using bots or random people. These are real therapists who are trained and licensed to work in your state.

When we went through the process, we were matched with Ms Beckman, who had over ten years of experience. After the consultation, she carefully decided if we qualified for an ESA letter. It wasn’t automatic, which we actually liked. It made the process feel honest.

If she had said no, we would have accepted it. But in our case, she approved it. We got the letter just two days later.

Pettable also shares info about their top therapists on their site. People like Jennifer Bronsnick, Emilie Kay, and Marvy Beckman. They all have deep experience in treating anxiety, trauma, and other mental health challenges. Knowing that made us trust the whole process even more.

Strong User Testimonials

Pettable is legitimate because of what thousands of real users say. On Trustpilot, they have over five thousand reviews and the score is around 4.7 out of 5. Google shows a rating of 4.8, while Pettable has 4.7 rating on ConsumerAffaris.

You can’t get that many people to say good things unless the service is really working.

We read a lot of those reviews before trying Pettable ourselves. Most people said the same thing. That the process was easy, the therapists were kind, and the letter worked for housing or travel. That made us feel more relaxed going in.

After using it ourselves, we can say the reviews were spot on. The letter arrived on time. The therapist was warm and real. And our housing application was accepted right away. It worked just like others said it would.

Of course, not every review is perfect. Some people had delays or confusion. But we noticed that Pettable always responded and tried to help.

Compliant With Federal and State Laws

Pettable is reliable because their process is fully compliant with federal and state laws. They follow legal guidelines for emotional support animals and psychiatric service dogs, including for housing and air travel. They also protect your information under HIPAA, which means your data stays private and secure.

When we used Pettable, one thing that stood out to us was how clear they were about the legal side. Everything was explained in simple terms. We didn’t have to guess what was allowed or not. They told us exactly how the letter would work, and which laws support it.

They also let you include up to two pets on your letter at no extra cost. That may sound small, but we’ve seen other services charge more for that. For us, it just showed they’re not trying to upsell you. They’re just doing what’s right and what’s legal.

We looked into how their letters hold up with landlords and housing offices. What we found is that Pettable’s ESA and PSD letters are written by licensed professionals who understand the Fair Housing Act. That’s why these letters are accepted across the U.S.

Public Endorsements and Media Recognition

Another big reason Pettable is trustworthy is the support it gets from real people and public platforms. We saw a lot of Reddit threads where users shared that they got real letters and they worked. One person even wrote “Pettable is NOT a scam” and explained how their landlord accepted the letter with no issue.

We also found Pettable featured on some well-known media platforms, like Newsweek.

So seeing both Reddit users and media outlets share positive feedback gave us even more trust.

Clear Money Back Guarantee

One of the reasons we trust Pettable is their refund policy. They offer a 100 percent money-back guarantee if your letter is not issued or if it gets rejected by a landlord or HUD. That kind of promise is rare in the ESA space.

When we signed up, this guarantee helped us feel relaxed. We knew that if something went wrong, we wouldn’t lose money.

We’ve also seen reviews where people asked for refunds and actually got them. That shows Pettable stands by their policy.

Fast and Transparent Process

You can trust Pettable because they deliver most ESA letters within 24 hours after your consultation. They explain every step and also tell you upfront if your state has special laws. This includes states like California, Louisiana, and Montana.

Before we even booked the consultation, they explained exactly what would happen. They showed us what forms we’d fill out, what kind of questions we’d be asked, and how the therapist would follow up. There were no surprises, which we really appreciated.

Comprehensive Customer Support and Legal Guidance

Pettable offers real customer support every single day of the week. They also give you legal help if your landlord or airline questions your ESA letter. That kind of backup matters, especially when your housing or travel plans are on the line.

Just submit the request and wait for them to respond.

We reached out to their support team with a few basic questions, just to see how they respond. And they got back to us quickly. It wasn’t some automated response. It was a real person who knew the answers and was kind about it.

They also work in all 50 states. That’s not something many services can say. So no matter where you live, you’re covered.

Big Social Media Following

Pettable is legit because they’re out in the open. They have a big following on social media and aren’t hiding behind a fake brand. They’ve got over 39,000 likes on Facebook, 12,000 followers on Instagram, and more than a million total views on YouTube.

What stood out to us was how active they are. They post regularly. And they share useful tips about ESA letters, travel rules, and emotional support rights.

Safe Payment Methods

Pettable is safe because they use secure and trusted payment methods. You can pay using Visa, Mastercard, American Express, Discover, or even Klarna if you want to split the payment. That shows they’re working with major, verified payment processors.

Here’s the screenshot of the Pettable’s check out page:

When we made our payment, everything felt secure. The checkout page was encrypted, and we got a clear confirmation right after. We also got a receipt emailed to us immediately. That’s how a legit company handles payments.

We liked that they offered Klarna too. It’s a flexible option for anyone who might not want to pay everything upfront.

It’s not just Pettable—Hilda Plant has also sparked questions this year. Find out: Is Hilda Plant safe to order from?

Top 3 Common Complaints About Pettable

Even though Pettable is legit and trusted by thousands, no company is perfect. We did notice some common complaints while going through real reviews and customer experiences. These didn’t stop us from using the service, but it’s only fair to talk about both the good and the bad.

Hidden or Subtle Fees

Some users said they were charged for things they didn’t expect. A few mentioned a $15 monthly charge for ongoing support that wasn’t clearly explained. Others brought up an extra $50 fee for landlord verification letters, which they thought was included.

We didn’t personally run into these fees, but we can see how it could be confusing. The website does mention some of these services, but not very clearly.

Limited Refund Scope

Pettable does offer a money-back guarantee, but a few people found out that it doesn’t cover everything. For example, one person said they didn’t get refunded for the $50 landlord verification, even though the main letter was refunded.

The lesson here is to always ask upfront what the refund covers. If you need extra services, check if those are refundable too.

State Compliance Not Always Clear

Some states have stricter rules. Montana, for example, requires you to be under care for at least 30 days before they allow an ESA letter. A few users said they didn’t know that upfront and felt caught off guard after paying.

Pettable does show some info about state rules, but it’s not always bold or obvious. We got lucky because our state didn’t have extra rules. But if yours does, we suggest asking them before booking.

If you’re cautious with online stores, Buyee is another name worth looking into. Check out Buyee review and common complaints.

Pettable Reviews From Real People

We looked through tons of customer reviews before using Pettable. Most were very positive. But instead of just listing numbers, we wanted to share how real people described their experiences. Here are some of the most helpful Pettable reviews:

Sarah M. said, “I was nervous about doing this online, but Pettable made it easy. The therapist was so kind and really listened to me. I got my letter two days later, and my landlord accepted it without a single question. I’m so glad I went with them instead of trying to do it alone.”

Jared T. wrote, “I didn’t realize there was an extra $50 charge for landlord verification until I got the receipt. That annoyed me a little, but honestly, the rest of the experience was great. The support team was helpful, and the letter worked just like they said it would.”

Nina B. commented, “My dog Max helps me with anxiety, and I needed to bring him into a new apartment. Pettable made the process simple. The therapist I talked to was professional and got back to me fast. The letter looked official and did the job. No stress at all.”

Here’s a screenshot of more Pettable reviews:

Worried about scams? Gilt’s reputation has also come under review. Check out our latest Gilt review.

Conclusion

So, is Pettable legit?

Yes, Pettable is a legit and trusted service for getting an emotional support animal letter. It connects you with licensed mental health professionals who are approved to practice in your state. The company has earned thousands of positive reviews and holds a 4.7 rating on Trustpilot, which shows people are generally happy with their experience.

Most users say their letters were accepted by landlords and airlines without any problem. Pettable also promises a full refund if your letter is not accepted, which makes the service feel safer to try.

Some people did mention a surprise $50 charge for extra verification, so it’s good to read the details carefully.